PRIVACY AT ALLESAURA
Privacy Policy
Effective Date: September 2026
Allesaura respects your privacy and is committed to handling the personal information you share with care. This Privacy Policy explains what information Allesaura may collect through its website, scheduling and inquiry systems, communications, and services; how that information may be used; and the choices available to you.
This policy applies to information collected through the Allesaura website, appointment scheduling, contact and inquiry forms, and related communications. Additional privacy practices may apply to information collected or maintained as part of RN Health & Wellness Coaching services.
Information We Collect
Allesaura may collect information that you choose to provide when you contact us, submit an inquiry, schedule or purchase a service, complete an intake or consent form, or otherwise communicate with us.
This information may include your name, email address, phone number, service address, scheduling information, communication preferences, and information you voluntarily provide about your wellness goals, needs, or reasons for seeking services.
For mobile services, Allesaura may also collect information necessary to safely and appropriately provide services at your location, such as parking or entry instructions, accessibility information, pet information, and an emergency contact.
Payment information is processed through third-party payment providers. Allesaura does not need to collect or store your complete payment card information directly in order to process online payments.
How We Use Your Information
Allesaura may use the information you provide to:
Respond to questions, contact requests, and private group inquiries.
Schedule, confirm, reschedule, and manage appointments.
Provide Reiki, RN Health & Wellness Coaching, integrated wellness, and private group services.
Review information you provide before or during a scheduled service when relevant to your experience.
Communicate with you about appointments, packages, payments, travel arrangements, policies, or changes affecting your services.
Maintain appropriate business, service, and documentation records.
Process payments, refunds, and other transactions through applicable third-party service providers.
Send marketing or informational communications when you have chosen to receive them.
Maintain and improve Allesaura’s website, services, client experience, and business operations.
Meet applicable legal, regulatory, professional, safety, or record-keeping obligations.
Allesaura does not sell your personal information to third parties.
RN Health & Wellness Coaching & Health-Related Information
As a Registered Nurse, Rhiannon Ford, RN, BSN may collect information relevant to providing RN Health & Wellness Coaching services. This may include information you voluntarily share about your health history, wellness goals, lifestyle, current concerns, medications, healthcare experiences, or other factors relevant to your coaching goals.
Health and wellness information is collected only as reasonably necessary to support the services being provided and to maintain appropriate documentation.
RN Health & Wellness Coaching is a collaborative, educational, and supportive nursing service. Information shared during coaching may be documented as part of your coaching record.
Reiki and other complementary wellness services are distinct from medical evaluation, diagnosis, or treatment. Receiving Reiki from a Registered Nurse does not make Reiki a medical treatment or create a diagnosis or treatment relationship.
Allesaura takes reasonable steps to protect information maintained as part of its services. However, not every method of electronic communication or every third-party platform used for general website, scheduling, or contact purposes should be assumed to provide the same privacy protections as a clinical healthcare system.
Do not send urgent, emergency, or highly sensitive health information through the general website contact form, email, or other non-clinical communication channels.
Third-Party Services & Technology
Allesaura uses third-party service providers to operate its website, scheduling, communications, and payment functions. These providers may receive or process information as necessary to perform their services.
These services may include:
Squarespace for website hosting, website forms, and related website functions.
Acuity Scheduling for appointment scheduling, intake and consent forms, appointment communications, packages, and related client-management functions.
Square and/or other authorized payment processors for payment processing and transaction-related services.
Email and communication providers used to respond to inquiries and communicate with clients.
Information processed by these providers may also be subject to their own privacy policies, terms, and security practices.
Allesaura limits the information collected through these systems to what is reasonably necessary for the purpose for which the information is being requested. Clients should avoid submitting unnecessary sensitive health information through general website forms, standard email, or other communication methods not specifically intended for health-related documentation.
Cookies, Analytics & Website Data
When you visit the Allesaura website, certain information may be collected automatically through cookies and similar technologies. This may include information such as your browser or device type, pages visited, referring website, general geographic information, and how you interact with the website.
Allesaura and its website service providers may use this information to operate the website, understand website traffic and usage, improve functionality and user experience, and help maintain website security.
Some cookies may be necessary for the website to function properly, while others may support analytics or other optional features. Your browser settings may allow you to limit or disable certain cookies, although doing so may affect some website functionality.
How We Share Information
Allesaura does not sell your personal information.
Personal information may be shared only when reasonably necessary to operate the practice, provide requested services, process transactions, or meet applicable legal or professional obligations. This may include sharing information with:
Service providers that support website hosting, scheduling, communications, payment processing, and other business operations.
Professional advisors or service providers when reasonably necessary to support Allesaura’s business, legal, accounting, insurance, or professional responsibilities.
Government, regulatory, licensing, or legal authorities when disclosure is required by law or necessary to comply with a lawful request.
Other parties when you have specifically authorized or requested the disclosure.
Allesaura does not disclose information about your Reiki, RN Health & Wellness Coaching, or integrated wellness services to family members, employers, friends, or other third parties simply because they inquire about your services.
Where applicable, information may also be disclosed when reasonably necessary to address a serious and immediate safety concern or when otherwise permitted or required by law.
Data Retention & Security
Allesaura takes reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
Information is retained only for as long as reasonably necessary to provide services, maintain appropriate business and professional records, meet legal or regulatory requirements, resolve disputes, and fulfill legitimate business needs.
Different types of information may be retained for different periods depending on the nature of the service and applicable record-keeping requirements. Records related to RN Health & Wellness Coaching may be subject to professional nursing or other legal record-keeping obligations.
While Allesaura takes reasonable steps to safeguard information, no website, electronic communication, or digital storage system can be guaranteed to be completely secure. Clients are encouraged to use appropriate discretion when communicating sensitive information electronically.
Your Privacy Choices & Requests
You may contact Allesaura to ask questions about the personal information you have provided or to request that certain information be corrected or updated.
You may unsubscribe from optional marketing communications at any time by using the unsubscribe option provided in the communication or by contacting Allesaura directly. Choosing not to receive marketing communications will not prevent Allesaura from sending service-related communications, such as appointment confirmations, reminders, payment information, or other messages necessary to manage your services.
Requests to access, correct, restrict, or delete information will be considered in accordance with applicable law and professional record-keeping requirements. Certain information may need to be retained even after a deletion request, including records necessary to meet legal, financial, insurance, or professional obligations.
If you have questions or wish to make a privacy-related request, you may contact Allesaura using the contact information provided below.
Children’s Privacy
Allesaura’s website and general online services are not directed specifically to children, and children should not independently submit personal information through the website, scheduling system, or contact forms without the involvement of a parent or legal guardian when required.
If Allesaura provides services to a minor, appropriate parent or legal guardian involvement, consent, and authorization will be obtained as required based on the nature of the service and applicable law.
Information concerning a minor will be handled with appropriate consideration for privacy, safety, professional responsibilities, and applicable consent and record-keeping requirements.
Parents or legal guardians who have questions about information submitted on behalf of a minor may contact Allesaura directly.
Changes to This Privacy Policy
Allesaura may update this Privacy Policy from time to time to reflect changes in services, business practices, technology, or applicable legal and professional requirements.
When material changes are made, the updated policy will be posted on this website with a revised effective date. Continued use of the website or services after an updated policy is posted is subject to the revised policy as applicable.
Contact Information
If you have questions about this Privacy Policy, how your information is handled, or a privacy-related request, please contact:
Allesaura
Rhiannon Ford, RN, BSN
Nurse-Led Holistic Wellness & Reiki
Email: rhiannon@allesaura.com
Website: www.allesaura.com
For general questions or service inquiries, you may also use the Contact form on the Allesaura website. Please do not submit urgent, emergency, or highly sensitive health information through the general Contact form or standard email.